Services

End-to-End Institutional Solutions

Toll Refining

Toll refining terms

Toll refining allows institutional clients to retain ownership of their metal while Welfinz refines it to 999.9 purity. We charge a clear processing fee, and the certified material is returned to the client’s account or a nominated vault.

Minimum Intake

1kg gold equivalent per consignment — with custom terms for sovereign and tier-1 mining clients.

Processing Time

5–7 business days standard turnaround. 48-hour express service available on request.

Fee Structure

Per-gram processing fee fully disclosed at mandate stage. No hidden refining or treatment charges.

Independent Verification

Counter-assay services

Independent verification services protect your position at every stage of the refining lifecycle — from third-party assays to formal dispute resolution and LBMA-aligned reporting.

Third-Party Assay Oversight

Independent metallurgical labs engaged on client request to verify refinery results.

Chain of Custody Documentation

Full chain of custody from intake to vault, with audit-ready records at every transfer point.

Certificate Authentication

All assay reports formatted to meet LBMA good delivery submission requirements.

Secure Vaulting

Institutional-grade storage

A flexible storage architecture covering segregated allocated vaults, unallocated accounts for active traders, and direct custodian transfer across the global bullion network.

Allocated Vault

Your specific bars stored in a segregated, named vault — full insurance, CCTV, and 24-hour security.

Real-Time Reporting

Metal balance held in account form, flexible for trading — lower storage cost with daily reconciliation.

Insurance & Coverage

Direct transfer to a client’s nominated custodian vault globally — SWIFT-compatible settlement.

Get Started

Your onboarding journey

A structured five-step process that takes institutional clients from first enquiry through to live trading — fully documented and supported at every stage.

01

Initial Enquiry

Complete the contact form or call your regional relationship manager.

02

Mandate Review

We review your requirements and draft a tailored service mandate proposal.

03

Compliance & KYC

Standard KYC and AML documentation gathered and verified (5 business days).

04

Account Opening

Client account created, vault allocated, and custody agreement executed.

05

First Transaction

Material intake or vault transfer arranged by your relationship manager.

CONNECT US

READY TO ENGAGE WELFINZ?

Begin the institutional onboarding process. Our compliance and relationship team will respond within one business day with a tailored mandate proposal.